Privacy Policy

Policy Statement

Jean Bouffe Inc. (“Jean Bouffe”) has always placed great importance and care on protecting your personal information. In order to ensure that your rights in that matter are fully respected, Jean Bouffe has elaborated a Privacy Policy aiming to protect personal information.

In the context of the operation of the website, Jean Bouffe must collect and use personal data in order to properly process orders placed by website users. This Privacy Policy sets out the principles by which your personal information is protected.

By personal information, Jean Bouffe means any information that concerns a natural person and allows him/her to be identified.

Collecting Personal Information

Jean Bouffe collects only information necessary to the processing of order placed by our website users. Therefore, Jean Bouffe requires that you share your name and surname, email address, password, complete home and/or work address, phone number (home and/or office, and/or cell phone), delivery address and credit card number, if necessary. Jean Bouffe may also collect optional but not mandatory information.

Use of Personal Information

Jean Bouffe intends to use the personal information collected during an order only to open an account in your name, process your order, deliver your order and, if you consent, send you information about the site and its products in a personalized manner. Only those to whom the information is necessary for the performance of their duties have access to the personal information collected.

Jean Bouffe does not sell or communicate lists of users of the website.

Protection of personal information representative:

Marie Chantal Cholette
Customer Service Manager
Telephone: 450 656-8195 Ext. 203

Communication of Personal Information

As part of preparing an order, Jean Bouffe must disclose certain personal information to the employees concerned so that they can process and deliver the order. The information thus communicated is only: your first name, surname, delivery address and telephone numbers.

By using the website, you consent to Jean Bouffe disclosing this personal information to the employees concerned.

Jean Bouffe also reserves the right to transmit personal information to the extent that it is required by law to do so or in order to protect its interests or those of its users or suppliers.

Security Measures

Jean Bouffe and its Internet service providers have implemented security measures to protect you from the loss or unauthorized use of your personal information that will be under Jean Bouffe’s control, including credit card information.

Jean Bouffe’s servers use the latest information transmission technology (Secure Socket Layers (SSL)), which makes their transmission highly secure. All your personal information is encrypted by SSL software when it is entered, making it impossible to read during its transfer over the Internet. This security service is provided by Sectigo.

In addition, when you shop online, you can check if you are in secure mode by making sure that the URL link (web address) begins with https:// and that the padlock icon appears at the bottom of your browser window.

Jean Bouffe’s servers are protected by a firewall technology. Jean Bouffe is committed to ensuring that its equipment is always at the cutting edge of technology in order to allow you to carry out secure transactions on the site at all times.

Safeguarding of Personal Information

Jean Bouffe stores personal information in accordance with privacy laws.

It should be noted that no credit card information is stored on Jean Bouffe’s servers once your order is processed. If you are concerned about the confidentiality of your credit card’s use on the Internet, Jean Bouffe invites you to submit your order by phone by calling 450 656-8195.

You always have the option of requesting that Jean Bouffe stop sending information on the site and its products by unchecking the box(es) provided for this purpose in your “Profile”.

Accessing and Changing Personal Information

At any time, you can access the information we store about you by viewing your “Profile” at To access your profile, click on the “Login” tab at the top of the home page and log in using your email address and password. Then click on the “Edit my profile” button.

Cookies and Google Analytics

A cookie is a small text file that is stored on your hard drive from certain web pages of the site. Cookies are harmless in the sense that they cannot extract information from your hard drive, over which you have full control.

Jean Bouffe uses cookies only to keep your browsing session active for a pre-set period of time. This technology does not systematically render your personal information available to Jean Bouffe. You may at any time opt out of being subject to cookies by changing your computer’s configuration.

Jean Bouffe also uses the Google Analytics data collection tool for statistical purposes. Some anonymous demographic data such as age, gender, language, and interests may be recorded. They are determined based on the websites you visit or the information you entered in your Google account. At any time, you can customize or opt out of this data via the Ad Settings page here.

You can also block the collection of your data using the Google Analytics Opt-out Browser Add-on.

When you access Jean Bouffe’s site, an exchange of information takes place automatically between your computer and our site’s server. The information transmitted automatically between computers does not identify you personally. It is collected due to the technological requirements of the Web. Certain data, such as the list of pages visited on our website, are also used for statistical purposes.

Jean Bouffe keeps the information required to count the number of visitors, the most visited pages, the technology used by customers, the referencing sites and the country of origin.

Jean Bouffe uses the Google Analytics service to compile consultation statistics.

Contact Us

For any questions, comments, and/or complaints, feel free to contact us.

By telephone: 450 656-8195

By email:

By regular mail: 2403, chemin de Chambly, Longueuil QC  J4L 1L6